Customer Help
Our happiness team is always here to assist.
Common purchase queries answered
Orders and Shipping
We aim to deliver all our orders within 60 mins in UAE. Actual time may vary depending upon the time of the order placed.
Visit the link https://theflowerslove.com/my-account, enter your email ID and register
Once you register go to my account<<Shipping Address and change your address from there.
Send us your order ID and we will update you live with the location from the captain.
We dont keep your credit card details but you can save it as preferred card while making your first order
All our prices are including UAE VAT policies.
At this moment we ship only in UAE but we do take orders from across the world.
Yes, although you order multiple products we make to deliver all items under one delivery to save your cost.
If you need to swap an item
Returns and Exchanges
Hey there fabulous shopper!
Guess what? Your purchase is like a VIP ticket to the ultimate fun party, and once you’re in, there’s no turning back! Our products and services are so awesome that they’re like the cool kids in school – non-refundable and final.
At Flowers with Love, we’re on a mission to sprinkle happiness and rainbows with every order! 🌈✨ But hey, we get it – even unicorns have their off days. If you ever find yourself caught in a confetti storm of issues with your order, don’t be shy – give us a shout!
If you receive a product that’s playing a broken record or looks like it had one too many at the warehouse party, report it to us within 48 hours! Call us at +971 52557 1778 and shoot us an email at theflowersloveofficial@gmail.com with photos of the shenanigans. We’ll either send you a fresh, new product on the house or drop some refund magic your way. Just remember, it takes 10-15 business days for the refund disco ball to reflect in your account.
Our official email is theflowersloveofficial@gmail.com
There are multuple ways you can reach out to us in case of any concern, Call us at +971 52557 1778 and shoot us an email at theflowersloveofficial@gmail.com
Oopsie daisy! Made a boo-boo with your shipping address? No worries! Quickly hop into your “My Account” and fix it up. If the order’s on the wrong track, buzz us ASAP before the delivery dance begins. Let’s dodge those charges and keep the delivery party on point! 🎉✨
Changing your mind or moving to a different spot after ordering? No problemo! Just give us a shout ASAP, before the order takes off. We’re cool with changes, but let’s dodge those charges together! 🚀✌️
Right now, we’re not into the whole preordering shindig on our website. Why? Because we’re all about that fresh and made-just-for-you vibe! Every product is a star born from your orders – no pre-made drama here. Order up and let the magic happen! ✨🌟